Terms and Conditions of Booking
We have a policy of 2 Nights minimum stay, at weekends. To secure your booking, we for an up-front payment of one night’s accommodation – We accept Credit & Debit Cards.
Arrival and departure
Check-In is between 14.00pm – Midnight, except Sunday’s whereby, check-in is after 6.30pm any other arrivals outside of these times will need to be pre-arranged with us. Check Out on the day of departure is 11.00am, on the morning of departure.
We understand that cancellations do happen if unfortunately, this is the case please contact us via the telephone 020 8 696 0089 or email us at firstname.lastname@example.org. All Cancellations within 3 days of your arrival date will incur a penalty of the full deposit used to secure the room.
In order for us to confirm a reservation, credit/debit card details are required to secure your booking. The total of one night’s accommodation is taken from this card at the time of booking, with the guests verbal permission, if the booking is cancelled within 3 days of the scheduled date of arrival, or you do not show, the total amount of the one night’s accommodation paid at the time of booking will be kept in full.
We take all Bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Parklands Boutique Bed and Breakfast for either accommodation or goods and services that are pre-booked, (verbal or written) forms a legally binding contract. For this reason, we advise that you take out a suitable insurance product to cover against, unexpected costs such as cancellation fees. In addition, we may take legal action, through the Courts, to recover any outstanding debts.
Cancellation by Us
Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same or lower standard of room(s). Should this establishment be more expensive than Parklands Bed and Breakfast, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.
Parklands Bed and Breakfast reserves the right, at its discretion, to terminate, without notice, an individual’s stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non-compliance of our non-smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.
Damage to bed & breakfast property
Please let us know ASAP if there are any problems we are reasonable, professional and understand that damages can happen. If so we will make every effort to rectify any damage internally prior to contracting specialists, making every effort to keep costs that the guest would incur to an absolute minimum.
However, we do reserve the right to charge guests the cost of rectifying any damage caused to the Bed & Breakfast property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit/debit card or send an invoice for the amount to the registered address.
We have a policy of an up-front payment equivalent to one night’s accommodation, to secure the room at the time of booking. Before Departure, we expect the rest of the amount due to be paid in full.
We accept the following methods of payment:
Credit Cards: Mastercard, Visa.
Debit Cards: Visa/Delta, Maestro
We have a No Smoking policy inside the B&B Property, however, we do allow smoking in the Garden, where we have a patio with a table and chairs and ashtray available for Guest use during their stay. Anyone caught smoking inside will be liable for a £100 fine, paid directly to the host and possible removal from the household.
We have free on street parking available to our B&B, but please note that any cars parked here are at owners risk.
Change of Room
If a booking is taken out for a specific room and the room reserved is rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room.
You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £15.00 per set.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.
We are happy to return items that have been left following departure. However, there will be a minimum charge of £5.00 to cover postage and packaging.
We reserve the right to charge for missing items.
All published rates are inclusive of VAT at the current rate.
By using our Wi-Fi Service you automatically agree to the terms and conditions of use in force at the time.
Website Disclaimer/Usage Terms & Conditions
The term ‘Parklands B&B’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
10 Parklands Road,
London SW16 6TD
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- While we endeavour to keep the information up to date and correct, neither we nor any third parties provide any warranty or guarantee, express or implied as to the accuracy, timeliness, reliability, performance, completeness or suitability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which is not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
- You may not create a link to this website from another website or document without Parklands B&B’s prior written consent.
- Every effort is made to keep the website up and running smoothly. However, Parklands B&B takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
The DPA & GDPR May 2018
We and this website complies with the DPA (Data Protection Act 1998) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
Contact & Communication With us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conducts themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Links to other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Resources & Further Information
- Overview of the GDPR – General Data Protection Regulation
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- The Guide to the PECR 2003
We reserve the right to amend these terms and conditions at any time. You acknowledge and agree that all intellectual property rights (including, but not limited to, copyrights (including rights in software), trademarks, database rights, patents and inventions) in and relating to the service are owned by us and our licensors or contractors. Nothing in this agreement operates to transfer any such intellectual property rights to you.
We reserve the right to assign or sub-contract any of our rights and obligations under this agreement without notice to you.
If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.
This agreement is governed by the laws of England and the parties hereto submit to the non-exclusive jurisdiction of the English courts.