Terms and Conditions of Booking
We have a policy of 2 Nights minimum stay, at weekends. To secure your booking, we for an up-front payment of one night’s accommodation – We accept Credit & Debit Cards.
Arrival and departure
Check-In is between 14.00pm – Midnight, except Sunday’s whereby, check-in is after 6.30pm any other arrivals outside of these times will need to be pre-arranged with us. Check Out on the day of departure is 11.00am, on the morning of departure.
We understand that cancellations do happen if unfortunately, this is the case please contact us via the telephone 020 8 696 0089 or email us at email@example.com. All Cancellations within 3 days of your arrival date will incur a penalty of the full deposit used to secure the room.
In order for us to confirm a reservation, credit/debit card details are required to secure your booking. The total of one night’s accommodation is taken from this card at the time of booking, with the guests verbal permission, if the booking is cancelled within 3 days of the scheduled date of arrival, or you do not show, the total amount of the one night’s accommodation paid at the time of booking will be kept in full.
We take all Bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Parklands Boutique Bed and Breakfast for either accommodation or goods and services that are pre-booked, (verbal or written) forms a legally binding contract. For this reason, we advise that you take out a suitable insurance product to cover against, unexpected costs such as cancellation fees. In addition, we may take legal action, through the Courts, to recover any outstanding debts.
Cancellation by Us
Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same or lower standard of room(s). Should this establishment be more expensive than Parklands Bed and Breakfast, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.
Parklands Bed and Breakfast reserves the right, at its discretion, to terminate, without notice, an individual’s stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non-compliance of our non-smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.
Damage to bed & breakfast property
Please let us know ASAP if there are any problems we are reasonable, professional and understand that damages can happen. If so we will make every effort to rectify any damage internally prior to contracting specialists, making every effort to keep costs that the guest would incur to an absolute minimum.
However, we do reserve the right to charge guests the cost of rectifying any damage caused to the Bed & Breakfast property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit/debit card or send an invoice for the amount to the registered address.
We have a policy of an up-front payment equivalent to one night’s accommodation, to secure the room at the time of booking. Before Departure, we expect the rest of the amount due to be paid in full.
We accept the following methods of payment:
Credit Cards: Mastercard, Visa.
Debit Cards: Visa/Delta, Maestro
We have a No Smoking policy inside the B&B Property, however, we do allow smoking in the Garden, where we have a patio with a table and chairs and ashtray available for Guest use during their stay. Anyone caught smoking inside will be liable for a £100 fine, paid directly to the host and possible removal from the household.
We have free on street parking available to our B&B, but please note that any cars parked here are at owners risk.
Change of Room
If a booking is taken out for a specific room and the room reserved is rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room.
You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £15.00 per set.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.
We are happy to return items that have been left following departure. However, there will be a minimum charge of £5.00 to cover postage and packaging.
We reserve the right to charge for missing items.
All published rates are inclusive of VAT at the current rate.
By using our Wi-Fi Service you automatically agree to the terms and conditions of use in force at the time.
Website Disclaimer/Usage Terms & Conditions
The term ‘Parklands B&B’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
10 Parklands Road,
London SW16 6TD
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- While we endeavour to keep the information up to date and correct, neither we nor any third parties provide any warranty or guarantee, express or implied as to the accuracy, timeliness, reliability, performance, completeness or suitability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which is not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
- You may not create a link to this website from another website or document without Parklands B&B’s prior written consent.
- Every effort is made to keep the website up and running smoothly. However, Parklands B&B takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Parklands B&B is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Parklands B&B may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2016.
What we collect
We may collect the following information:
• contact information including email address
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We reserve the right to amend these terms and conditions at any time. You acknowledge and agree that all intellectual property rights (including, but not limited to, copyrights (including rights in software), trademarks, database rights, patents and inventions) in and relating to the service are owned by us and our licensors or contractors. Nothing in this agreement operates to transfer any such intellectual property rights to you.
We reserve the right to assign or sub-contract any of our rights and obligations under this agreement without notice to you.
If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.
This agreement is governed by the laws of England and the parties hereto submit to the non-exclusive jurisdiction of the English courts.